Member Testimonials
"Sheryl is the best ever, so accommodating, pleasant, love working with her! Jane is new but I do feel she will be a great asset to the team. Rachelle is so nice always a smile on her face! All in all Sheryl's team and her is amazing!"
Josh H.
Member since 2012"I always have a positive experience when I stop in the Lihue Branch. Everyone is always friendly and professional. I also love the convenience of the mobile app and online banking!"
Candace T.
Member since 1985
"Koloa office - always friendly & helpful. No long line and waiting. In Lihue, I have taken out loans and was able to with low interest rate, consolidated - yay. I'm ahead because of GIFCU!"
Rebecca A.
Member since 2021"I Michael, have been a member of Garden Island Federal Credit Union for quite some time now, and they’ve always been efficient—especially when it comes to security. I’ve experienced fraudulent situations more than once, but every time, they’ve resolved the issue and made things right. They even helped pursue the perpetrators! I truly appreciate the staff at Garden Island Federal Credit Union, they’re my watchdogs, and I love them for it."
Michael E.
Member since 1993
"There is always a smile on all the faces that greet me and they patiently answer all my new business questions. The Kapaa is so convenient when picking up my mail. I am so glad you are here."
Esellie L.
Member since 2024"The staff here is outstanding!! Georgeatte was kind, compassionate and made me feel valued and cared for. Verzinh helped make everything smooth and quick. Nani was so kind and helpful and assisted with speed. Brooke opened my accounts with speed but never made me feel rushed even with the line. Shea is always helpful and cheerful. All of your staff has the best customer service. Thank you for helping me!!"
Christine C.
Member since 2025
"Been a member over 50 years. I hope I'm not exaggerating the years. Been very happy, and the service is impeccable. Happy beyond expectations."
Arthur F.
Member since 1973
"My experience with Garden Island Federal Credit Union, they are really kind, helpful. Always smile when you come in."
Kimeo K.
Member since 2010
"This credit union has been exceptional over the past years. I have had no problems with my savings and checking account. The staff is friendly and professional. I've had other banks before, but I will never close my account here."
Cassity D.
Member since 1997
"I just moved here from North Carolina and this bank has been nothing but kind and easy with me."
Kegan E.
Member since 2025
"Garden Island FCU has a lot of benefits for members. I have always been helped with loans to credit card and accounts."
Craig K.
Member since 2006
"Excellent service always! I love the location in Kapa'a, where it's close to work and home. Staff is always outstanding and ready to help you with your needs. Thank you for being here."
Sandra A.
Member since 2024
"I've been a member for about 30 years, and it's been a great bank, they help me everytime when I ask something."
Thelma B.
Member since 1996
"I am very satisfied with service. I have been with Garden Island FCU for over 15 years. Looking foward for future banking with them"
Vera M.
Member since 1994
"Always willing to help the community, our home, and our local people"
Lowell S.
Member since 2025
"Since I switched banks and came to Garden Island FCU, it has been nothing but smooth banking. I have no regrets about becoming a member, the staff is always friendly with good vibes and very helpful."
Crystal A.
Member since 2020
"It's always a pleasure coming into the GIFCU office. The employees are always courteous and efficient. I appreciate the warm, inviting atmosphere. Thanks for all you do."
David M.
Member since 1993
"Just an extension of my family!"
Tracy B.
Member since 2006
"The staff here has always been very friendly and professional. Very appreciative of all the services. I was able to get my car through you folks!"
Leonard A.
Member since 2021
"I, Veronica R., give Garden Island FCU the number 10 in helping me to do some transactions when needed to the best of their knowledge."
Veronica R.
Member since 2024
"I'm so very happy with all the services here. Thanks a million!"
Bao R.
Member since 1983
"Service is always great with smiling faces and positivity from all employees in the offices and upfront teller windows!"
Dane O.
Member since 1995"The staff at the Koloa Branch is friendly and easy to talk to! They helped me set up my mobile banking app."
Consolacion L.
Member since 1988
"The staff at the Lihue Branch are always friendly, smiling, and give attention to details!"
Larry L.
Member since 2007
"Good workers and good bank!"
Cesar M.
Member since 2019
"My experience with Garden Island has been great. All the people I met have been really nice. Great Staff!"
Frank S.
Member since 2019
"I appreciate the customer service, and you don't have to fill out a deposit slip to deposit checks."
Yolanda P.
Member since 2013
"Very Friendly staff and professional. Been with Garden Island for 7 years and has been great building credit and opportunities"
John L.
Member since 2018"Every time I need an answer for my account or I have a question, I'm always treated with respect and such professional employees. I will always stay with Garden Island FCU"
Deon C.
Member since 2023
"GIFCU was a great choice when I opened my small business. They have helped me grow my business, Ollie Dogs over this past year!"
Michael C.
Member since 2024"I'm a member since 1987 up to now. Trust this bank!"
Petronila R.
Member since 1987
"It's a good bank for us our loans were fast approved thanks to the Garden Island Federal Credit Union."
Imelda C.
Member since 1992
"Since I was here in Kauai, this is my first bank and up to now existing and final account. Employees are very friendly and respectful"
Angelito A.
Member since 2011
"Always excellent customer service. Been a member since little kid days!"
Benny G.
Member since 1991
"Love my bank. Good customer service!"
Karen T.
Member since 2000"Interactions with associates were very pleasant!"
Sean W.
Member since 1996
"Our family has banked with Garden Island FCU for over 18 years. Aida and Cheryl have seen our babies grow into teenagers over the years and are truly family to us. They are always so friendly and welcoming, always looking for ways to help us out financially. We are so thankful for their service. We look forward to many more years of banking with Garden Island FCU!"
Autumn C.
Member since 2004
"My experience at the Garden Island FCU Lihue branch is always positive, the tellers are very friendly. They call me by my first name, "Miss Lorine” and always provide good customer service to their members. They are always so polite to me and the tellers timely reorder my checks. They always ask me how I want my cash, and they always ask “may I help you with anything else today?” Mahalo nui loa Garden Island FCU for always providing outstanding customer service!"
Lorine P.
Member since 1989
"The days when I used to come home from a hard day’s work, my kids use to run up to me and yelled, Daddy! They hugged and kissed me, and so did my wife. This gave me a feeling of being loved and missed. The same feeling I’d get would be similar. I’d get that wanted feeling whenever I’d go to put money into my wife’s Christmas savings, whenever I’d inquire about a loan, purchase a car, or whatever insignificant trivial question I have. Their answers all said with the greatest smile that, sometimes, I’d wished other institutions would do. For these reasons, yes, I am enjoying my member experience, and I’d like to share it with others."
Raymondo D.
Member since 1983
"Your staff is very exceptional – they greet you with a smile! They are very knowledgeable with this company and best of all, very helpful and accommodating. I will forever bank with you. I always feel welcomed and special. Thank you."
Valerie N.
Member since 2002